Outsourcing to India - A Legal Handbook
For the benefits offered by outsourcing and offshoring, organisations outsourcing to India must however recognise that there are real risks involved, and allocating such risk through a well constructed contract is a crucial step in minimizing such risk. As is the case with respect to any material agreement, the structure of an outsourcing agreement is important because it embodies the rights, remedies, duties and obligations of the parties and provides a blueprint for the parties' relationship.
When contracts transcend national boundaries, the national legal regime of any single country becomes inadequate. When the parties to the contract are located in different countries, at least two systems of law impinge upon the transaction and the rules of International Law come into play. Clauses however addressing certain issues can only be governed by Indian Law.
Specific legal factors around Data Processing, Intellectual Property and staffing implications (TUPE) must also be given careful consideration.
Concise, digestible and relevant legal advice to ensure the outsourcing deal delivers on its promiseChecklist for companies to ensure critical factors are adequately addressed within their contract with the service provider