Life Cycle Quality Function Deployment - An Integrated and Modular Approach
Due to increasing competition, companies today are focusing more and more on environmental issues to give their product a unique selling proposition (USP). But environmental soundness does not automatically guarantee market success and many products end up as ecological shelf-warmers. Reasons for this are often the increased complexity of the design task (shorter time to market, more complex features/products, more constraints/requirements, etc.) and/or an incomplete clarification of the task (e. g. overlooking important requirements and insufficient conceptional work). Thus, the focus of this work is to develop a modular methodology for creating a requirements list for products that are both environmentally sound and conform with the market. The Life Cycle Quality Function Deployment (LC-QFD) developed in this research is, through
the voices of the customer, environment and regulations, strongly oriented on their respective requirements, resulting in products which satisfy the customer, the environment and the company.